Information on data protection regarding our processing of customer, business partner and prospective customer data in accordance with Articles 13, 14 and 21 of the General Data Protection Regulation (DSGVO).

1. Responsible party in the sense of data protection law

Knapp Service Koblenz GmbH
Am Autobahnkreuz 9
56072 Koblenz
Phone: +49 261 8870 0

2. Contact details of our data protection officer

defensIT UG (haftungsbeschränkt)
Frankenstr. 2
56068 Koblenz

3. Purposes and legal basis of processing

We process your personal data in accordance with the provisions of the European Data Protection Regulation (EU-DSGVO) and the German Federal Data Protection Act (BDSG), insofar as this is necessary for a contract to be established, implemented, fulfilled and for the implementation of pre-contractual measures. Insofar as the provision of personal data is required for the initiation or implementation of a contractual relationship or in the context of the implementation of pre-contractual measures, processing is lawful pursuant to Art. 6 (1) lit. b DSGVO.

If you give us express consent to process personal data for specific purposes (e.g., disclosure to third parties, evaluation for marketing purposes or advertising), the lawfulness of this processing is based on your consent pursuant to Art. 6 (1) a DSGVO. Consent given can be revoked at any time, with effect for the future (see section 9 of this data protection information).

If necessary and legally permissible, we process your data beyond the actual contractual purposes for the fulfillment of legal obligations pursuant to Art. 6 para. 1 lit. c DSGVO. In addition, processing may be carried out to protect the legitimate interests of us or third parties pursuant to Art. 6 (1) f DSGVO. If necessary, we will inform you separately, stating the legitimate interest, insofar as this is required by law.

4. Categories of personal data

We only process data that is related to the establishment of the contract or the pre-contractual measures. This may be general data about you or persons in your company (name, address, contact details, etc.) as well as, if applicable, further data that you provide to us in the context of the establishment of the contract.

5. Sources of the data

We process personal data that we receive from you in the course of contacting you or establishing a contractual relationship or in the course of pre-contractual measures.

6. Recipients of the data

We only pass on your personal data within our company to those areas and persons who need this data to fulfill contractual and legal obligations or to implement our legitimate interest.

We may transfer your personal data to companies affiliated with us, insofar as this is permissible within the framework of the purposes and legal bases set out in section 3 of this data protection information.

Otherwise, data will only be transferred to recipients outside the company if this is permitted or required by law, if the transfer is necessary for processing and thus fulfilling the contract or, at your request, for carrying out pre-contractual measures, if we have your consent or if we are authorized to provide information. Under these conditions, recipients of personal data may be, for example:

Public bodies and institutions (e.g. public prosecutor's office, police, supervisory authorities, tax office) if there is a legal or official obligation, recipients to whom the transfer is directly necessary for the purpose of establishing or fulfilling a contract, such as transport service providers.

7. Transfer to a third country

A transfer to a third country is not intended.

8. Duration of data storage

As far as necessary, we process and store your personal data for the duration of our business relationship or for the fulfillment of contractual purposes. This includes, among other things, the initiation and execution of a contract.

In addition, we are subject to various storage and documentation obligations, which result, among other things, from the German Commercial Code (HGB) and the German Fiscal Code (AO). The periods prescribed there for storage or documentation are two to ten years.

Finally, the storage period also depends on the statutory limitation periods, which, for example, according to §§ 195 ff. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.

9. Your rights

Every data subject has the right to information under Article 15 of the GDPR, the right to rectification under Article 16 of the GDPR, the right to erasure under Article 17 of the GDPR, the right to restriction of processing under Article 18 of the GDPR, the right to notification under Article 19 of the GDPR and the right to data portability under Article 20 of the GDPR.

In addition, you have the right to lodge a complaint with a data protection supervisory authority pursuant to Art. 77 DSGVO if you believe that the processing of your personal data is not lawful. The right of appeal is without prejudice to any other administrative or judicial remedy.

If the processing of data is based on your consent, you are entitled to revoke your consent to the use of your personal data at any time in accordance with Art. 7 DSGVO. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected. Please also note that we may have to retain certain data for a certain period of time in order to comply with legal requirements (see section 8 of this data protection information).

Right of objection
Insofar as the processing of your personal data is carried out for the protection of legitimate interests pursuant to Art. 6 Para. 1 lit. f DSGVO, you have the right to object to the processing of this data at any time for reasons arising from your particular situation pursuant to Art. 21 DSGVO. We will then no longer process this personal data unless we can demonstrate compelling legitimate grounds for the processing. These must override your interests, rights and freedoms, or the processing must serve the assertion, exercise or defense of legal claims.

To protect your rights, you can contact us at the contact details provided in point 1.

10. Necessity of the provision of personal data

As a rule, the provision of personal data for the purpose of establishing, implementing or fulfilling a contract or for the performance of pre-contractual measures is neither required by law nor by contract. You are therefore not obliged to provide personal data. Please note, however, that these are usually required for the decision on the conclusion of a contract, the performance of the contract or for pre-contractual measures. If you do not provide us with personal data, we may not be able to make a decision within the scope of contractual measures. We recommend that you only ever provide personal data that is required for the conclusion of a contract, the fulfillment of a contract or for pre-contractual measures.

11. Automated decision making

Automated decision-making is not intended.

Status: 04-26-2021